This was a great experience from the moment I requested a quote and a nearly immediate reply from Linda. I made the appointment with Shane. The crew, James and Jonathan, were on time and totally professional. The difference in my carpet, the before and after, are like day and night. Stains I had given up on are gone. I truly can not believe the contrast between before the Chem-Dry treatment and now. It looks brand new and soooo clean. Bravo and thank you! A well run business from start to finish.
They showed up on time, did what was requested, what more could we ask for? Oh yeah, great customer service as well! I have no hesitation in recommending Chem-Dry, thank you!
James did a great job in cleaning the stains in one of our rooms. He was very courteous and professional. James was on time, very organized and explained the process in detail.
This was our first time using Chemdry. Our dog and little one do a number on the carpets. James came out and walked us through the process of how it works. He was extremely professional and a pleasure to work with. The carpets look great!
2 very nice young men came to our place and did a wonderful job cleaning our carpets. As they used a laser measuring device the actual cost was less than the diy estimate I did on-line. The guys worked hard and were anxious to do the job right. They were neat, fast and did the job in less time than I would have thought. I put everything back to its original spot the next morning as everything was truly dry. I am happy to recommend these folks to you. I'll be a repeat customer.
Chem-Dry did a fabulous job on our carpets. Challenging stains including spots from our dogs were lifted like they were never even there. James and Troy, a friendly and informative father-son team were wonderful, and the front line person answering the office phone was so patient and helpful. I will definitely be using chem-dry again.
AWESOME 5 STARS. Linda is the best to deal with on the phone. Troy is also wonderful. He does his job and makes sure everything is done perfectly. Quick and quick to dry too. Have used them for over 5 years now.
We've used Chem-Dry East Bay for over 20 years and love them! They are always reliable, efficient and professional and they do a great job on our carpets. Their process is clean and thorough and they take the extra time to move furniture and lamps etc which are in the way to make sure they get all areas clean. The service guys are always friendly polite and considerate. Most important of all: our carpets look fantastic and have lasted much longer than we ever expected, thanks to Chem-Dry East Bay's gentle all natural products and processes. Thank you, Chem-dry East Bay for many years of sparkling carpets!