We are a flooring company. This is our go to for any carpet cleaning. They have fast response time, great customer service. I love there specific process on how they clean over the other carpet cleaning companies.
This business was recommended to me so I tried them. They clean carpeting and did a FABULOUS job on my dirty stairs. They now look as if I had just bought the carpet! It's incredible! Don't be negatively fooled by the name; they only use natural products; no harsh chemicals were used at all. Normally I either steam clean the carpets myself or use another company that does steam cleaning. This company was great and the drying time was about half the time of steam cleaned carpets. The company sent out Troy and James who are father and son, which I also liked. They related well and did a good job together. The price was a tad higher than I have paid for steaming cleaning but it was worth it and after you are a customer you get 10% off in the future.
Maureen R. I have had Chem-Dry East Bay cleaning my carpets and upholstery for over 20 years! They are so good at what they do that I had been able to keep the same carpets for the same time period. How many people came make that claim? During that time I have and raised 2 boys and 2 dogs, not to mention hosting holiday parties and about a million slumber parties. The techs are professional and friendly. Why would I ever use another service?
I felt very comfortable with the team that came in and the owner Linda is exceptional in her knowledge. Everyone from Chem-Dry East Bay had good energy which is important to me because they were in my space. I will use them again for my home!
Chem dry and Linda are a wealth of knowledge. She talked me out of wasting some money and gave me some good ideas. They know their carpet. Very trustworthy and from what I've seen, they highest quality work.
I have used Chem Dry East Bay a couple times since we moved here and find them to very helpful, from booking to cleaning. The cleaners do a great job and I love that their method doesn't take days to dry. I recommend them for furniture, too!